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Precision Staffing https://cdn.haleymarketing.com/templates/61591/logos/precision-squ-logo.png http://www.precisionstaffingusa.com http://www.precisionstaffingusa.com USD 17 18 HOUR true
Jobs @ Precision Staffing
Customer Service Representative
Wyoming, OH US
Posted: 03/02/2023 2023-03-02 2023-05-31 Employment Type: Direct Hire Job Type: Customer Service Job Number: 103305 Pay Rate: $17-$18
Precision Staffing is seeking an experienced Customer Service Representative for a key client in the Evendale, OH area. This client specializes in EMS billing services.
- Shift: Monday - Friday, 8:30a - 5:00p
- Location: Hybrid role/ In office Tuesday - Thursday/ Remote Mondays and Fridays
- Pay: $35k - $40k per year (based on experience) + Quarterly Bonuses
- Perks: Sign on bonus and retention bonus
- Job Type: DIRECT HIRE
Responsibilities of Customer Service Representative:
- Answer calls from patients to assist with questions surrounding their EMS statements.
- Correct invoicing of patient balances
- Mail appeal letters to payers
- Work with vender partners to obtain insurance information.
Requirements for Customer Service Representative:
- Experience working in a patient-focused call center environment
- Experience with call center software
- Experience with medical claims and insurance explanation of benefits
- Knowledge of HIPAA