Customer Service Representative

Wyoming, OH

Posted: 03/02/2023 Employment Type: Direct Hire Job Type: Customer Service Job Number: 103305 Pay Rate: $17-$18

Job Description

Precision Staffing is seeking an experienced Customer Service Representative for a key client in the Evendale, OH area. This client specializes in EMS billing services.

  • Shift: Monday - Friday, 8:30a - 5:00p
  • Location: Hybrid role/ In office Tuesday - Thursday/ Remote Mondays and Fridays
  • Pay: $35k - $40k per year (based on experience) + Quarterly Bonuses
  • Perks: Sign on bonus and retention bonus
  • Job Type: DIRECT HIRE

Responsibilities of Customer Service Representative:

  • Answer calls from patients to assist with questions surrounding their EMS statements.
  • Correct invoicing of patient balances
  • Mail appeal letters to payers
  • Work with vender partners to obtain insurance information.

Requirements for Customer Service Representative:

  • Experience working in a patient-focused call center environment
  • Experience with call center software
  • Experience with medical claims and insurance explanation of benefits
  • Knowledge of HIPAA

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Precision Staffing Services: The Talent You Need NOW
Precision Staffing Services, LLC
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