HR Call Center Representative
Precision Staffing is excited to collaborate with one of Cincinnati's largest healthcare organizations to hire a HR Contact Center Representative. In this role, you’ll be the first point of contact for HR-related inquiries from employees and managers, providing crucial support to a dynamic workforce. Please note this role is a temporary role that is expected to last around 5 months with the possibility of an extension.
Key Responsibilities for HR Call Center Representative:
- Use scripts, quick reference guides, and a knowledge base to address employee questions effectively.
- Adapt quickly in a fast-paced environment, delivering up-to-date information to employees in various professions and locations.
- Communicate with empathy, de-escalating situations when needed.
- Assist employees with questions and guidance during the annual enrollment period for benefits, including explaining plan options, deadlines, and enrollment procedures.
Qualifications for HR Call Center Representative :
- Education: High School Diploma
- Technical Skills: Ability to navigate multiple systems and screens to locate policies and procedures.
- Prior HR experience highly desired, but not required
- Strong customer service and problem-solving skills.
- Flu vaccine required.
Why This Opportunity is Worth Considering:
- Competitive pay at $21/hour.
- Work with one of Cincinnati's top healthcare organizations.
- Gain valuable HR experience in a supportive, dynamic environment.
- Opportunity for extension or permanent placement based on performance and attendance.
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