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Retirement Specialist

Cincinnati, OH

Posted: 12/02/2019 Job Type: Human Resources Pay Rate: $20-22/HR

Job Description

Our well respected client in the medical field is seeking candidates for their benefits administration division. The ideal addition to their team will exemplify their strong code of ethics and dedication to helping others.

If this type of environment sounds gratifying to you, consider this opportunity retirement planning administration! This is a temp-to-direct-hire opportunity with ample room for advancement within the company.

Key Responsibilities:

  • Assisting plan participants with inbound customer service needs over the phone
  • Troubleshooting web access issues and questions
  • Guiding users through online self-service functions to review and adjust plan details
  • Addressing questions regarding contributes, distributions, plan rules, etc.
  • Maintaining and building excellent customer service relationships with clients, stakeholders and end user participants

Requirements:

  • Conceptual understanding of 401k / IRA retirement plans is required - past work experience in that specific field a plus
  • Strong customer service acumen
  • Proficient computer skills
  • Excellent verbal and written communication
  • Bachelor's Degree and/or 5 years of relevant work experience

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