LAND THE JOB

Disputes Specialist

Mason, OH

Post Date: 04/09/2018 Job Type: Customer Service Pay Rate: $14.00

Weekly Pay

Monday - Friday 8 am - 5 pm

Temp to potential direct hire

$14/hr

Responsibilities:

  • Investigates and processes incoming customer and financial institution credit card disputes.
  • Provide excellent customer service to external as well as internal customers.
  • Handle high volume customer, financial institution, and/or Visa/MasterCard inquiries.
  • Follow departmental policies and procedures, particularly in regard to customer confidentiality.
  • Waive finance charges, late charges related to charge backs or fees for financial institutions.
  • Manages timeliness for assigned queue workflow. 

Requirements:

  • 1-2 years of relevant work experience.
  • Strong customer service skills.
  • High School diploma or equivalent

Precision Staffing
Company


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