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Customer Service Rep

Hebron, KY 41048

Posted: 01/16/2019 Job Type: Customer Service Job Number: 1011010 Pay Rate: $15

Weekly Pay

Second Shift

Monday - Friday

$15/hr

Start the new year off with a new job! A highly successful academic tutoring call center is looking to add energetic call center representatives to their team! Great pay and inviting atmosphere located in Hebron KY

Job Duties:

  • Handle customer inquiries coming into the center
  • Answer high volume inbound calls related to coordinating and scheduling
  • Research required information using available resources
  • Manage and resolve customer complaints
  • Enter new customer information into system
  • Update existing customer information
  • Identify and escalate priority issues
  • Route calls to appropriate resource
  • Document all call information according to standard operating procedures
  • Schedule Appointments

Scott Simpson

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