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Customer Service Rep

Batavia, OH 45103

Posted: 08/10/2018 Job Type: Customer Service Job Number: 11296

Temp to Hire!

Monday thru Friday!

Paid Weekly!

Conducting In-person interviews early as next week!

Description:

Provides front line customer service to policyholders and agents by providing answers to customer inquiries and quotes. Focuses on a satisfying experience for customers by displaying a knowledgeable, helpful, and positive attitude.

Roles & Responsibilities:

  • Answering incoming call volume and provide written communication for all lines of business for policyholders, agents, and strategic accounts
  • Processing transactions for multiple lines of business, systems, and products
  • Actively participates and involvement in department initiatives and goals
  • Proficient in Microsoft Office
  • Ability to multi-task and navigate through various computer applications for servicing, quoting, and binding business
  • Excellent verbal and non-verbal communication skills
  • Utilize company resource documents to resolve customer inquiries

Requirements:

  • Call-center experience
  • Available between 8am-8pm-NO EXCEPTIONS
  • High School diploma or GED
  • Claims experience is a plus
  • P & C LICENSE is a MAJOR plus

Scott Simpson

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